Customer Service Staff
Deskripsi Pekerjaan
1. Directly help to solve & assist customer for every incoming questions and problem regarding application problem, transaction problem (multiple channels) 2. Handling for customer complaints and calming down customer emotion 3. Create ticket for handling customer request & Follow up in case needed 4. Informs customer transaction progress & details if needed after doing data verification.
Kualifikasi Pekerjaan
1. Experience as Customer Service 2. Clear Communication & Ability to use positive languange 3. Has precisely & quick understanding skills to summarize problem 4. Persuasive speaking skills 5. Able to type fast, Multi tasking 6. Problem Solver 7. Self- Control 8. Willingness to improve
Gambaran Perusahaan
Waktu Proses Lamaran
Industry
Keuangan/Bank
Situs
https://www.adapundi.com/
Nomor Telepon
02150860666
Ukuran Perusahaan
100-250
Waktu Bekerja
monday - friday
Gaya Berpakaian
Casual(T-shirt)
Tunjangan
Bahasa yang Digunakan
English
Lokasi Perusahaan
Capital Place Building, Lantai 47, Suite B, Jl. Jend. Gatot Subroto No. Kav. 18, RT 6 RW 1, Kelurahan Kuningan Barat, Kecamatan Mampang Prapatan, Jakarta 12710, DKI Jakarta