Kualifikasi Pekerjaan

Technical Skills 1–2 years of experience in web technologies, application security, or CDN/WAF solutions (experience with cloud WAF like Akamai, Cloudflare, etc is a strong plus but not mandatory). Basic understanding of HTTP/S protocols, web application architecture, and common security risks (e.g., SQL injection, XSS, OWASP Top 10). Willingness to learn how to manage and tune WAF rules, analyze traffic logs, and handle basic troubleshooting. Familiarity with any web server, firewall, or load balancer technology is an advantage. Customer-Facing Experience Some experience in a technical support, IT consulting, or post-sales engineering role is preferred. Ability to communicate clearly with both technical and non-technical stakeholders. Comfortable working with customers to troubleshoot and resolve issues, with guidance from senior team members. Soft Skills Good analytical and problem-solving skills. Eagerness to learn and develop expertise in Akamai WAF and security products. Team player with the ability to collaborate across departments. Education & Training Degree in Information Technology, Computer Science, or related field (or equivalent hands-on experience). Willing to pursue technical certification or similar training as part of career growth.