Deskripsi Pekerjaan

Troubleshoot and resolve issues related to hardware, software, servers, storage, and networks. Prepare and maintain IT-related documentation for internal and external use. Provide first-level technical support to end users via phone, email, or in person. Install, configure, and update computer systems and software as required. Assist in setting up new user accounts, workstations, and servers. Collaborate with the IT team to identify and resolve technical issues. Maintain and manage IT inventory, including hardware and software assets. Support the IT team with additional projects and tasks as assigned. Familiarity with Mikrotik, Windows Server, Active Directory, Proxmox, and storage servers.