Deskripsi Pekerjaan

1. Provide application support for the company Point of Sales system utilised in retail stores that involves liaising with third party support providers and includes installation, configuration and troubleshooting application system problems. 2. Responsible for co-ordinating the implementation and ongoing maintenance of data interfaces with the software developer and retail store landlords. 3. Provide IT maintenance and support to all staff at our Indonesia office which includes: · Ensuring security and anti-virus is up to date for all devices. · Ensuring email. · Ensuring network and server continuity for the business. · Co-ordinating the IT requirements for new and existing personnel. 4. Responsible for supporting new IT improvement projects, including digital menu boards, kiosks, apps etc. 5. Responsible for supporting, maintaining and updating the network IT infrastructure in the support centre and retail outlets and liaising with 3rd Party support as required. 6. Responsible for maintaining and ensuring IT back up and CCTV systems are fully functional. 7. Responsible for updating and maintaining IT related documentation. 8. Identifying improvements related to IT infrastructure. 9. Providing status reports of ourstanding tasks and reporting to your line manager.